Canada Postal Strike Information

Canadian postal workers have been on strike since November 15th, 2024. We have been receiving notifications as to the state of negotiations. As it stands now, they are still far apart but everyone is working diligently to resolve the situation. As this is our busy season, we felt it was necessary to look at other alternatives to make sure customers received their orders. We realized this was not a situation we could have waited out.

We are fortunate to be located in a metropolitan area and have access to alternative shipping methods. Some of our small Canadian businesses who are located in rural areas and are only serviced by CPC do not have these resources available. We encourage you to shop local and support these businesses as they rely on sales that are generated in the next few weeks.

Although, we have sourced alternative shipping methods there are a couple of exceptions.

~ We are able to ship tracked parcels within Canada and to the USA. They cannot be addressed to a PO number.

~ We can ship paper patterns to the USA but not within Canada as CPC is the link from the courier to the customer's address for this letter style package. Shipping one or two patterns in Canada would be cost prohibitive. The exception to this would be if the pattern was included with other non-pattern items or the quantity of patterns was 4 or more as a single purchase. Then it would ship as a parcel and not a letter.

~ Finally, the exception to shipping parcels in Canada would be if the address is not serviced by the various couriers. In that case, we would inform you of the issue and we can discuss the way forward. We could hold the package until CPC is in operation again or refund your order.

~ Thank you for your patience and understanding and if you have any questions about this matter please do not hesitate in calling or emailing us.

Kindly Joni Black